De module IT3SS in vogelvlucht: – strategisch service management, – Structureren van services, – organiseren van een service strategy, – demand en portfolio management, – financieel management, – sourcing en shoring, – functies en verantwoordingen bij Service Strategy.[fusion_builder_column type="1_3" last="no" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""][fusion_checklist icon=”fa-check” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][fusion_li_item icon=””]3 dagen, veelal in 2 a 3 weken doorloop, examentraining en praktijkopdracht begeleiding, [/fusion_li_item][fusion_li_item icon=””]Locaties: wordt verzorgd door heel Nederland.[/fusion_li_item][fusion_li_item icon=””]Examens, dagelijks, in overleg.[/fusion_li_item][fusion_li_item icon=””]Huiswerkbelasting ongeveer 1½ a 2½ uur per sessie.[/fusion_li_item][fusion_li_item icon=””]Studiebelasting 140 SBU, 5 studiepunten.[/fusion_li_item][fusion_li_item icon=””]Prijs € 1310,- [/fusion_li_item][/fusion_checklist][fusion_builder_column type="2_3" last="yes" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""]Click edit button to change this text.[fusion_builder_column type="1_2" last="no" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”Kwalificatie” open=”no”]
Examen APMG bij CAI. Na behalen van het examen krijgt de deelnemer het ITIL Service Strategy certificaat van APMG.
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ITIL boek Service Stategy, – IT3SS lesmap.
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Deze cursus is bedoeld voor de degene die kennis, inzicht en toepassingsvaardigheid zoekt betreffende procesmatig ICT beheer en specifiek financial management, portfolio management, demand management en sourcing en shoring. Zoals service delivery managers degene zijn die zich met demand management bezighouden, etc. De deelnemer voorbereiden op het ITIL intermediate Service strategy examen. Na afloop heeft de deelnemer inzicht in het inrichten en beheersen van Financial Management, Portfolio Management en Demand Management volgens ITIL.
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ITIL foundation certificaat moet zijn behaald. Instroomniveau MBO.
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Zowel klassikaal of blended (via e-learning + een eendaagse training) en direct examen.
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