De module ICPPO in vogelvlucht: – samenhang van processen, – principes van Service Design, – Capacity- & Availability Management, – Service Continuity Management, – Security & Risk Management, – Demand Management, – functies en verantwoordingen bij Service Design.[fusion_builder_column type="1_3" last="no" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""][fusion_checklist icon=”fa-check” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][fusion_li_item icon=””]4 dagen, veelal in 2 a 3 weken doorloop, examentraining en praktijkopdracht begeleiding, [/fusion_li_item][fusion_li_item icon=””]Locaties: wordt verzorgd door heel Nederland.[/fusion_li_item][fusion_li_item icon=””] Examens, dagelijks, in overleg.[/fusion_li_item][fusion_li_item icon=””]Huiswerkbelasting ongeveer 1½ a 2½ uur per sessie.[/fusion_li_item][fusion_li_item icon=””] Studiebelasting 168 SBU, zijnde 6 studiepunten (4 lesdagen, 2 lesdagen bij blended).[/fusion_li_item][fusion_li_item icon=””]Prijs €1750,- [/fusion_li_item][/fusion_checklist][fusion_builder_column type="2_3" last="yes" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""]Click edit button to change this text.[fusion_builder_column type="1_2" last="no" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”Kwalificatie” open=”no”]
Examen APMG bij CAI. Na behalen van het examen krijgt de deelnemer het ITIL Planning, Proctection & Optimization certificaat van APMG.
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ITIL lifecycle publication suite of de ICPPO lesmap, – CD met artikelen en CAI voorbeeldexamens, – gebruik leerplein.
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Deze cursus is bedoeld voor de degene die kennis, inzicht en toepassingsvaardigheid zoekt betreffende procesmatig ICT beheer en specifiek Demand management, Availability management en Capacity management. Zoals service managers, degene die zich met demand management bezig houdt, etc. De deelnemer voorbereiden op het ITIL Planning, Proctection &Optimization examen. Na afloop heeft de deelnemer inzicht in inrichten van capacity & availability management volgens ITIL.
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ITIL foundation certificaat moet zijn behaald. Instroomniveau MBO.
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Zowel klassikaal of blended (via e-learning + een eendaagse training) en direct examen.
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