Exin Track Service Desk medewerker
[fusion_builder_row][fusion_builder_column type="1_1" last="yes" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""]Exin Track Service Desk medewerkerDeze Track bestaat uit de modules Professionele Communicatie Foundation (PCF), Informatiesystemen Foundation (ISyF), Informatie Technologie Foundation (ITF) en IT service management volgens ISO 20000 Foundation.[fusion_builder_column type="1_3" last="no" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""][fusion_checklist icon=”fa-check” iconcolor=”” circle=”” circlecolor=”” size=”13px” class=”” id=””][fusion_li_item icon=””]16 sessies ± 1, doorloop 15± 6 weken (dagcursus) tot 20 ± 4 weken (avondcursus).[/fusion_li_item][fusion_li_item icon=””]Locaties: wordt verzorgd door heel Nederland.[/fusion_li_item][fusion_li_item icon=””]Huiswerkbelasting ongeveer 2 a 5 uur per sessie.[/fusion_li_item][fusion_li_item icon=””]Studiebelasting 336 SBU, zijnde 12 studiepunten (European Credits).[/fusion_li_item][fusion_li_item icon=””]Prijs € 2395,-[/fusion_li_item][/fusion_checklist][fusion_builder_column type="2_3" last="yes" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""]Click edit button to change this text.[fusion_builder_column type="1_2" last="no" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”Kwalificatie” open=”no”]
Toetsing CAI of EXIN. Vier examens: ISYF, ITF, PCF, IS20F. De student verkrijgt het Certificate Service Desk Medewerker.
[fusion_toggle title=”Literatuur” open=”no”]
Zie de losse modulesspecificaties.
[fusion_toggle title=”Doelgroep & doelstelling” open=”no”]
Deze Track is bestemd voor iedereen die kennis wil opdoen van de processen en activiteiten van de Servicedesk. Na deze opleiding beschikt u over kennis en vaardigheden van de processen en activiteiten van de Servicedesk.
[fusion_toggle title=”Voorkennis & niveau” open=”no”]
Geen. Instroomniveau MBO of vergelijkbaar.
[fusion_toggle title=”Uitvoering” open=”no”]
Zowel klassikaal als individueel. Individueel in overleg met begeleider/docent. Klassikaal met beperkte inspraak op planning en doorloop c.q. afstemming van lesdata en locaties. Zie vooraankondiging en startprocedure. De student zal zelf diverse (praktijk)opdrachten uitvoeren. Zelfstandig of klassikaal.
[fusion_toggle title=”Planning” open=”no”][/fusion_accordion][fusion_builder_column type="1_2" last="yes" spacing="yes" center_content="no" hide_on_mobile="no" background_color="" background_image="" background_repeat="no-repeat" background_position="left top" border_position="all" border_size="0px" border_color="" border_style="" padding="" margin_top="" margin_bottom="" animation_type="" animation_direction="" animation_speed="0.1" class="" id=""][fusion_button link=”https://www.cai-advies.nl/?page_id=705&preview=true&form_id=5″ color=”default” size=”” stretch=”” type=”” shape=”” target=”_self” title=”” gradient_colors=”|” gradient_hover_colors=”|” accent_color=”” accent_hover_color=”” bevel_color=”” border_width=”” icon=”” icon_position=”left” icon_divider=”no” modal=”” animation_type=”0″ animation_direction=”left” animation_speed=”1″ alignment=”” class=”” id=””]Schrijf je nu in! [/fusion_button][/fusion_builder_row]